Refund Policy

Effective September 18, 2026 · Part of our Terms of Service (section 11)

Creator, Pro, and Studio are recurring monthly subscriptions. Stripe, a third-party payment and subscription processor, processes subscription payments and provides the subscription-management process.

Subscription payments are generally non-refundable once a paid billing period has begun. Canceling prevents future renewals according to the applicable cancellation timing, but does not automatically refund charges for a billing period that has already begun. We may review and approve refunds or billing adjustments in appropriate circumstances, including genuine billing errors, duplicate or incorrect charges, or other circumstances we determine warrant an adjustment. To request a review, contact novaquasarai@gmail.com.

You may cancel a paid subscription through the subscription-management process available from your NovaQuasar account. When cancellation is scheduled for the end of the current paid period, paid access continues through that already-paid period and the subscription will not renew after the effective cancellation date.

Nothing in this policy limits or removes any refund, cancellation, consumer-protection, or other rights that cannot legally be waived under applicable law.

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